F.A.Q.

I lost my download e-mail, how I can I re-download my order?

Enter your e-mail address here.

Can I get a refund?

Due to the nature of the software (non-tangible digital goods), it is not possible to "return a product". We therefore DO NOT offer refunds, except if either
a) The product does not work correctly on your system
b) You accidentally ordered 2 or more copies of the same product.

There is an update for my order, how do I download it?

Product updates are automatically sent to you through e-mail or your user area. If you don’t remember how to access your user area or you lost your link, enter your email here.


Can I use the plug-in on multiple machines?

You may only install the plugins on any machine(s) of which you are the sole user. You may not install the plugin on any machine that could potentially redistribute the plugin to other computers.


Do I need an iLock to purchase/demo your plug-ins?

No, you do not.


What’s the difference between the full and demo versions?

The demo versions don’t allow the saving of presets, preset recall and may output noise/have a time limit.

 

Do your plug-ins work with any DAW?

Audio Assault Plug-ins are compatible with most major DAWs on both Windows and OS X, as long as your DAW supports either AU/VST/VS3/RTAS or AAX formats, the plug-ins should be compatible.


How do I know when you have new releases/special offers?

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