FAQ

I lost my download e-mail, how I can I re-download my order?

Enter your e-mail address

Click Here


Can I get a refund?

If the product doesn't work on your computer or you accidentally bought the same product twice, you can get a refund.
please email us and we will sort it out.


There is an update for my order, how do I download it?

Product updates are automatically sent to you through e-mail or your user area.
If you don’t remember how to access your user area or you lost your link, enter your email

Click Here


Can I use the plug-in on multiple machines?

You may only install the plugins on any machine(s) of which you are the sole user. You may not install the plugin on any machine that could potentially redistribute the plugin to other computers.


Do I need an iLock to purchase/demo your plug-ins?

No, you do not.


What’s the difference between the full and demo versions?

The demo versions don’t allow the saving of presets, preset recall and may output noise/have a time limit.


Do your plug-ins work with any DAW?

Audio Assault Plug-ins are compatible with most major DAWs on both Windows and OS X, as long as your DAW supports either AU/VST/VS3/RTAS or AAX formats, the plug-ins should be compatible.